AI Product Pricing
Understanding AI Product Pricing
This guide explains how AI features are priced within your CRM, including what's included in each plan, how usage is calculated, and how to manage billing for your locations. AI features are available through subscription plans or pay-per-use billing, with some features included across all options.
Important: Pricing and model availability may change. Third-party provider rates can also fluctuate based on model versions, service tiers, or platform implementation. Always verify current in-app pricing before quoting costs to clients.
Plans and Pricing Overview
Your CRM offers three primary AI pricing structures. Choose the option that best fits your location's usage patterns and billing preferences.
Pay-Per-Use Plan
No monthly subscription fee for AI features. You're only billed when supported AI products generate billable activity. Usage is calculated based on token costs for the specific models and actions used. This plan applies automatically to any location not subscribed to AI Employee Growth or AI Employee Unlimited.
AI Employee Growth Plan
Priced at $50/month per enabled location. This plan includes generous monthly limits across the AI suite, ideal for growing teams who want predictable costs without constant usage monitoring.
Included monthly allowances:
- 1,000 Conversation AI Agent responses
- Conversation AI Prompt Optimizer: 100 messages/day plus 500 additional messages/month
- 100 Voice AI minutes (combining inbound, outbound, and widget usage)
- Unlimited Reviews AI
- Unlimited Content AI
- 100 minutes Voice AI Prompt Optimizer
- Ask AI usage included
- AI Studio usage included
- Funnel AI, Workflow AI, and Email AI usage included
Once monthly limits are reached, additional usage is billed at pay-per-use rates if overages are enabled. Service continues without interruption.
AI Employee Unlimited Plan
Available for $97/month per enabled location. This plan provides unlimited usage across Conversation AI, Voice AI, Reviews AI, and Content AI, plus enhanced allowances for Ask AI and AI Studio. Ideal for agencies deploying AI at scale without usage concerns.
Included features:
- Unlimited Conversation AI and Conversation AI Prompt Optimizer
- Unlimited Voice AI (inbound, outbound, and widget)
- Unlimited Reviews AI and Content AI
- Unlimited Voice AI Prompt Optimizer
- Ask AI with 3x usage allowance
- AI Studio with 3x usage allowance
- Funnel AI, Workflow AI, and Email AI usage included
Note: Agent Studio is not included in any subscription plan and remains pay-per-use across all options. Phone System charges apply to all calls regardless of AI plan selection.
Product-Specific Pricing Details
Each AI product has specific coverage under the different plans:
Ask AI
Available on all plans. AI Employee Growth includes usage allowance, while AI Employee Unlimited provides 3x that allowance. Usage is measured in 5-hour windows, with limits resetting at the end of each window. Pay-Per-Use is billed at token cost.
Conversation AI
AI Employee Growth includes 1,000 agent responses monthly. AI Employee Unlimited offers unlimited usage. Pay-Per-Use is billed at token cost.
Voice AI
Covers inbound, outbound, and widget usage. AI Employee Growth includes 100 minutes monthly. AI Employee Unlimited offers unlimited usage. Pay-Per-Use combines voice minute costs with token costs.
Content AI
AI Employee Growth and Unlimited plans include unlimited usage. Pay-Per-Use is billed at $0.063 per image and $0.0945 per 1,000 words.
Reviews AI
Included unlimited in both AI Employee plans. Pay-Per-Use is billed at $0.01 per review.
Billing and Administration
You can review AI usage and charges through your CRM's billing section. Agency owners can set up rebilling to pass AI usage costs to their client locations. Monitor usage regularly to ensure it aligns with your chosen plan and budget.
All unlimited usage is subject to fair use policies. If usage becomes excessive, abusive, or affects platform performance, the platform may implement usage limits or require service upgrades.