Appointment Booking Conversation AI Workflow Action

Appointment Booking Conversation AI Workflow Action

In this AI workflow action, the system will automatically check a connected calendar for open time slots and offer them to the contact within the conversation. When the contact chooses a time, the appointment is automatically scheduled on the selected calendar. This creates a seamless, automated booking experience.

Calendar Selection

You must select which calendar the AI should use when checking availability and booking appointments. The action will only present time slots that are free on this calendar. Please note that recurring calendar events or calendars with complex recurrence patterns are not currently supported for this feature.

AI Personality and Instructions

To make the booking conversation feel natural and aligned with your business, you can customize the AI's behavior. Use the provided text fields to guide the AI's tone and provide specific instructions. For example, you can define a friendly or professional personality, specify how to present the available times, or add instructions for handling specific questions from the contact. This customization helps increase the likelihood of a successful booking.