Using the 'Look Busy' Feature in Calendar Settings
About the 'Look Busy' Feature
The 'Look Busy' feature helps create a sense of urgency for clients booking appointments by hiding a portion of your available time slots on your public booking widget. This makes your schedule appear more in-demand, while still keeping your full availability accessible through the internal appointment booking tool within your CRM.
How the 'Look Busy' Feature Works
When enabled, 'Look Busy' randomly hides a set percentage of your available slots from the public booking widget. The visible slot count remains artificially reduced until your actual availability matches the number of slots being shown. At that point, the widget displays your true remaining availability.
For example:
- With 8 available slots and 50% hidden, clients might see only 4 slots
- With 20 available slots and 25% hidden, clients might see 15 slots
Enabling 'Look Busy'
To activate this feature:
- Navigate to Calendar Settings and select your desired calendar
- Go to the Availability tab
- Find the 'Look Busy' option
- Toggle it on and enter the percentage of slots to hide
- Click Save to apply your changes
Supported Calendar Types
The 'Look Busy' feature works with these calendar types:
- Event Calendar
- Personal Calendar
- Round Robin Calendar
- Collective Calendar
- Service Calendar
Important Considerations
Keep these points in mind when using 'Look Busy':
- This feature does not apply to class bookings or service menus
- All available slots remain visible in the internal appointment modal regardless of this setting
- For recurring appointments, slots on future dates may appear hidden due to this setting, but they will still be booked according to the recurrence pattern and initial appointment time