Control How Recipients Sign Documents and Contracts

About Signature Type Controls

You can manage the signing experience for your documents and contracts by specifying the allowed signature methods. You can restrict recipients to drawing their signature, typing their name, or giving them the option to choose either method. This global setting helps maintain a consistent and compliant process for all documents sent from your account.

Benefits of Configuring Signature Types

Setting a default signature type offers several advantages:

  • Compliance: Enforce hand-drawn signatures to meet specific legal or policy requirements.
  • Consistency: Ensure every signer has the same experience, reinforcing your brand's professionalism.
  • Efficiency: Allow typed signatures for a faster signing process when appropriate.
  • Centralized Management: Apply the rule across all documents without needing to adjust settings for each individual file.

Available Signature Types

You can choose from three options:

  • Draw Signatures: Recipients must draw their signature using a mouse, finger, or stylus.
  • Type Signatures: Recipients type their name, which is then displayed in a stylized script font.
  • Both: Recipients can choose whether to draw or type their signature.

How to Set the Signature Type

Follow these steps to configure the signature type for your entire sub-account.

Step 1: Access Documents & Contracts Settings

From the main navigation menu on the left, click on Payments. Then, click the Documents & Contracts tab in the top navigation bar. Finally, click the Settings button in the upper-right corner of the screen.

Step 2: Navigate to Document Settings

In the secondary menu on the left side of the page, select Document Settings.

Step 3: Configure the Signature Setting

Scroll down to the section labeled Control Signature Settings. Select your preferred option from the available choices: Draw Signatures, Type Signatures, or Both. Click the blue Save button to apply your changes.

Frequently Asked Questions

Is this a global setting or can it be changed per document?

This is a global setting applied at the sub-account level within Document Settings. It affects all documents sent from that sub-account.

What happens if I change the setting after a document has been sent?

The new setting will apply to any new or refreshed signing sessions. If a recipient already has a document open, they may need to refresh the page for the new signature options to appear.

Does the signature type affect the audit trail or automation triggers?

No. The document's status, audit trail, and any associated workflow automations function identically regardless of whether a signature is drawn or typed.