How to Leave a Community Group
Overview
Members can now leave community groups on their own without requiring assistance from an administrator. This guide explains how to exit a group, what happens after leaving, and how administrators are notified.
About Self-Service Group Exits
The CRM allows members to remove themselves from any community group at any time. This self-service feature gives users control over their participation and reduces the need for admin intervention. When a member leaves, their access to all group resources—such as courses, events, and paid content—is immediately revoked.
Benefits of Self-Service Exits
- Member Control: Users can leave groups instantly without waiting for admin approval.
- Immediate Access Removal: All associated content and resources become inaccessible right away.
- Simplified Management: The system maintains a consistent state after members exit.
- Admin Notifications: Administrators receive real-time alerts when a member leaves.
Steps to Leave a Group
Follow these steps to exit a community group:
- Log in to the CRM and navigate to the group you wish to leave.
- Click the About tab (on the web version).
- Click the three-dot menu (⋮).
- Select Leave Group.
- Confirm your action by clicking the Leave Group button.
Frequently Asked Questions
What happens after I leave a group?
You immediately lose access to the community and all its resources, including courses, events, and paid content.
Will admins know if I leave?
Yes, administrators receive email, in-app, and push notifications when a member exits a group.
Can I rejoin after leaving?
Yes, but you may need to be re-invited or regain access based on the group's settings.
Does leaving cancel my subscription?
Leaving removes your access to the group, but subscription or billing behavior depends on how the community is configured.