Base Help Center

Managing Your Agency Tax ID

To comply with tax obligations, the CRM platform collects Tax ID numbers from agencies worldwide. This guide explains how to update your agency's tax information.

Value Added Tax (VAT)

If your organization is based in the European Union, Norway, Turkey, or the United Kingdom, Value-added Tax (VAT) will be applied to purchases such as subscriptions and renewals. VAT appears as a separate line item on your invoices.

VAT Exemption

Registered businesses may qualify for VAT exemption (reverse charge may apply) on future purchases by entering a valid VAT ID. You can update this information via Agency Settings > Billing > Payments.

Updating Your Tax ID

To update your Tax ID, navigate to Agency Settings > Billing > Payments. Click the Edit button to open the Tax ID pop-up window.

In the pop-up:

  • Select the Tax ID type that corresponds to your region.
  • Enter your Tax ID number.
  • Click Save.

If any of the following apply, check the 'I do not have a Tax ID' checkbox:

  • Your Tax ID type is not listed.
  • You do not have a Tax ID number.
  • You prefer not to disclose your Tax ID.

If you have multiple Tax IDs, contact support for guidance on which one to use.

Choosing the Correct Tax ID Type

The CRM supports Tax ID types from around the world. Tax ID Type options are organized by region, so you must know the correct region of your Tax ID registration to proceed smoothly.

Once you select the correct region, enter your country-level Tax ID number. The system will automatically identify the specific Tax ID type based on your country.

Below is a list of countries mapped to their respective regions and Tax ID Types:

  • Andorra: ad_nrt (Andorran NRT number)
  • Argentina: ar_cuit (Argentinian tax ID number)
  • Australia: au_abn (Australian Business Number) or au_arn (Australian Taxation Office Reference Number)
  • Austria: eu_vat (European VAT number)
  • Bahrain: bh_vat (Bahraini VAT Number)
  • Belgium: eu_vat (European VAT number)
  • Bolivia: bo_tin (Bolivian tax ID)
  • Brazil: br_cnpj (Brazilian CNPJ number) or br_cpf (Brazilian CPF number)
  • Bulgaria: bg_uic (Bulgaria Unified Identification Code) or eu_vat (European VAT number)
  • Canada: ca_bn (Canadian BN), ca_gst_hst (Canadian GST/HST number), ca_pst_bc (Canadian PST number for British Columbia), ca_pst_mb (Canadian PST number for Manitoba), ca_pst_sk (Canadian PST number for Saskatchewan), or ca_qst (Canadian QST number for Québec)
  • Chile: cl_tin (Chilean TIN)
  • China: cn_tin (Chinese tax ID)
  • Colombia: co_nit (Colombian NIT number)
  • Costa Rica: cr_tin (Costa Rican tax ID)
  • Croatia: eu_vat (European VAT number)
  • Cyprus: eu_vat (European VAT number)
  • Czech Republic: eu_vat (European VAT number)
  • Denmark: eu_vat (European VAT number)
  • Dominican Republic: do_rcn (Dominican RCN number)
  • Ecuador: ec_ruc (Ecuadorian RUC number)
  • Egypt: eg_tin (Egyptian Tax Identification Number)
  • El Salvador: sv_nit (El Salvadorian NIT number)
  • Estonia: eu_vat (European VAT number)
  • EU: eu_oss_vat (European One Stop Shop VAT number for non-Union scheme)
  • Finland: eu_vat (European VAT number)
  • France: eu_vat (European VAT number)
  • Georgia: ge_vat (Georgian VAT)
  • Germany: eu_vat (European VAT number)
  • Greece: eu_vat (European VAT number)
  • Hong Kong: hk_br (Hong Kong BR number)
  • Hungary: eu_vat (European VAT number) or hu_tin (Hungary tax number)
  • Iceland: is_vat (Icelandic VAT)
  • India: in_gst (Indian GST number)
  • Indonesia: id_npwp (Indonesian NPWP number)
  • Ireland: eu_vat (European VAT number)
  • Israel: il_vat (Israel VAT)
  • Italy: eu_vat (European VAT number)
  • Japan: jp_cn (Japanese Corporate Number), jp_rn (Japanese Registered Foreign Businesses' Registration Number), or jp_trn (Japanese Tax Registration Number)
  • Kazakhstan: kz_bin (Kazakhstani Business Identification Number)
  • Kenya: ke_pin (Kenya Revenue Authority Personal Identification Number)
  • Latvia: eu_vat (European VAT number)
  • Liechtenstein: li_uid (Liechtensteinian UID number)
  • Lithuania: eu_vat (European VAT number)
  • Luxembourg: eu_vat (European VAT number)
  • Malaysia: my_frp (Malaysian FRP number), my_itn (Malaysian ITN), or my_sst (Malaysian SST number)
  • Malta: eu_vat (European VAT number)
  • Mexico: mx_rfc (Mexican RFC number)
  • Netherlands: eu_vat (European VAT number)
  • New Zealand: nz_gst (New Zealand GST number)
  • Nigeria: ng_tin (Nigerian Tax Identification Number)
  • Norway: no_vat (Norwegian VAT number) or no_voec (Norwegian VAT on e-commerce number)
  • Oman: om_vat (Omani VAT Number)
  • Peru: pe_ruc (Peruvian RUC number)
  • Philippines: ph_tin (Philippines Tax Identification Number)
  • Poland: eu_vat (European VAT number)
  • Portugal: eu_vat (European VAT number)
  • Romania: eu_vat (European VAT number) or ro_tin (Romanian tax ID number)
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