Using Course Assessment Emails to Streamline Course Communication
What Are Course Assessment Emails?
Course Assessment Emails are automated notifications sent by the CRM when learners submit quizzes or assignments, receive grades, or post comments on course content. These messages keep learners and instructors informed in real time, ensuring that important updates are never missed. Each email uses customizable templates that can include details like the course name, assessment title, and grading status, allowing for timely and context-rich communication. You can edit or disable these emails at the course level to fit your specific workflow and branding needs.
Key Benefits of Course Assessment Emails
Course Assessment Emails enhance communication and reduce manual follow-up throughout the learning process. By automating updates, they help maintain visibility into submissions, grading progress, and course activity for both students and instructors. Key advantages include:
- Real-time learner feedback: Students receive immediate confirmation of submissions and grades.
- Instructor visibility: Admins and graders are notified as soon as new work is submitted or graded.
- Brand-consistent messaging: Emails can be fully customized to match your organization's style.
- Improved workflow efficiency: Automated notifications reduce manual communication and delays.
- Course-level control: Each notification can be individually enabled or disabled based on course requirements.
Types of Assessment Emails
Quiz Assessment Emails
Quiz Assessment Emails notify learners and instructors when quizzes are submitted. This ensures prompt visibility into quiz activity, confirms submissions for learners, and keeps instructors informed without constant manual checking.
- Quiz Submitted (User): Sent to learners as confirmation after they submit a quiz.
- Quiz Submitted (Admin): Sent to instructors or course admins when a quiz is submitted.
Assignment Assessment Emails
Assignment Assessment Emails provide updates when assignments are submitted or graded, supporting accountability and clarity during the evaluation process. Learners receive assurance that their work was received, and instructors stay informed about what needs grading.
- Assignment Submitted (User): Confirms that the learner's assignment upload was successful.
- Assignment Submitted (Admin): Alerts instructors that a new assignment is ready for review.
- Assignment Graded (User): Provides grading details, including scores or pass/fail results.
- Assignment Graded (Admin): Notifies admins that grading is complete.
Course Comments Emails
Course Comments Emails notify instructors whenever learners leave comments on course content. This encourages timely responses and improves engagement by fostering communication and community within courses.
- Course Comments (Admin): Sent to instructors when a learner posts a comment on course content.
How to Set Up and Customize Assessment Emails
Configuring Course Assessment Emails ensures that learners and instructors receive timely notifications for quizzes, assignments, and comments. Proper setup helps maintain smooth communication and reduces confusion. Customizing email templates allows you to adjust subject lines, messaging, and branding to create a consistent and professional learner experience.
Open Client Portal Settings
To begin customizing a Course Assessment Email, navigate to Memberships → Client Portal → Settings from the top menu. The Settings page displays all configuration options for your client portal, including branding, permissions, and email settings.
Access Email Settings
From the Client Portal Settings page, select Email Settings to open all email notification options for your client portal. This area allows you to manage system-generated messages for courses, communities, certificates, and more.
Open the Courses Tab
In the Email Settings section, click the Courses tab to view all course-related notification types. This includes sign-up emails, drip notifications, course comments, material unlocks, and the full set of Assessment Emails. Scroll down to the Assessment Email section and locate the email you want to customize.
Enable or Disable Assessment Emails
Use the checkboxes in the Assessment Email section to toggle each notification on or off based on your course's needs. Enabling a notification ensures that learners or admins receive updates for quiz submissions, assignment submissions, and grading events at the appropriate time.
Preview the Email Template
Click the Preview icon (eye icon) next to the Default Template to view the current version of the email before editing. A preview window will appear showing the default message, layout, and merge fields used in the Assessment Email.