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This guide explains how agencies using SaaS v2 sub-accounts can resell WhatsApp subscriptions using wallet balances. This new method provides a flexible alternative to Stripe, allowing you to offer WhatsApp services to a broader range of customers and streamline your subscription management.

Key Benefits

Using wallet balances for WhatsApp reselling offers several advantages for growing your business:

Expand your customer base to include users who do not use Stripe.
Increase revenue by offering a convenient, alternative payment method.
Simplify subscription oversight with a unified management dashboard.
Improve the customer experience with an integrated recharge process.
Receive real-time updates on subscription events via webhooks.
Prepare for future expansion, as the system is designed to support additional resellable products.

How to Set Up WhatsApp Reselling with Wallet Integration

To enable wallet-based purchasing for WhatsApp reselling, follow these steps:

Navigate to your Agency Dashboard.
From the left-hand menu, select the Reselling option.
Scroll down to locate the Re-sell WhatsApp section.
Define your pricing and enable the feature.

Reselling with a Wallet Balance

When wallet reselling is active, your customers will see an option to pay for their WhatsApp subscription using their wallet funds. If a customer's wallet balance is insufficient to complete the purchase, the system will automatically prompt them to add more funds. This integrated flow allows the transaction to be completed without the customer needing to leave the purchase process.

Seamless Integration

The wallet service is fully integrated into the payment interface. The system checks the customer's wallet balance before finalizing a subscription purchase. If the balance is too low, the customer is given the opportunity to recharge their wallet immediately, reducing abandoned transactions and improving conversion rates.

Unified Subscription Management

All WhatsApp subscriptions, whether paid via Stripe or wallet, are managed from a single, centralized dashboard. This provides a consolidated view of all reselling activities, eliminating the need to switch between different systems to manage subscriptions.

Real-Time Transaction Updates

To help you stay informed, the system supports real-time webhook notifications for wallet-related subscription events. These updates can alert you to important activities, such as:

A wallet recharge being initiated.
A successful subscription purchase.
A subscription renewal paid with wallet funds.
A failed recharge attempt.

This ensures you have immediate visibility into your customers' transaction status without manual checks.

Frequently Asked Questions

Q: Can customers resell WhatsApp without a Stripe account?
A: Yes. With wallet integration, customers can resell WhatsApp subscriptions even if they do not have Stripe connected.

Q: What happens if a customer does not have enough funds in their wallet?
A: The system will automatically prompt the user to recharge their wallet before the purchase can be completed.

Q: Can I view wallet-based transactions separately?
A: Yes. While all transactions are displayed in the main dashboard, you can filter the view to show only those transactions paid for with a wallet.

Q: Will other products be available for wallet reselling?
A: The platform is designed to support wallet reselling for additional products in the future.

Q: Is setting up webhooks required?
A: Webhook configuration is optional, but it is recommended to receive real-time updates and reduce manual monitoring.

Q: How do automatic wallet recharges work?
A> You can configure minimum balance thresholds and recharge amounts. If a purchase would cause the wallet to fall below the threshold, the system will automatically prompt the customer to recharge.