Connect Your CRM Store to Printify for Print-on-Demand Merchandise

What Is the Printify Integration?

The Printify integration links your CRM e-commerce store to Printify’s print-on-demand platform. Once connected, you can import products you’ve designed in Printify, automatically send customer orders for production, and receive real-time updates on fulfillment status. This allows you to sell custom merchandise without the need to purchase or store inventory upfront.

Key Benefits

• Broad Product Selection: Choose from over 1,000 customizable products to quickly launch new merchandise lines.
• Global Print Providers: Access more than 85 print providers worldwide for competitive pricing and faster regional delivery.
• Automatic Sync: Product variants, prices, and images stay up to date automatically.
• Hands-Free Fulfillment: Orders are automatically sent to Printify for production without manual re-entry.
• End-to-End Tracking: Receive updates as items are partially or fully fulfilled.
• Multi-Store Management: Connect one Printify account to multiple storefronts in your CRM and view performance by location.

Important Notes and Limitations

• Imported products are published live by default—review carefully before launching.
• Uninstalling the integration does not remove previously imported products.
• Printify only creates an order if a print provider can fulfill the destination, variant, and shipping method selected.
• All product design and mockups are done in Printify; CRM only manages inventory and orders for synced items.
• You will need a Printify API token to authenticate the connection.

How to Generate a Printify API Token

1. Log in to your Printify account.
2. Go to your Account settings.
3. Click on Connections.
4. Under API Tokens, click the Generate button.
5. Name the token, select the appropriate scopes, and click Generate.
6. Copy the token using the Copy to Clipboard button.

How to Connect Printify with Your CRM Store

1. In your CRM sub-account, open the App Marketplace.
2. Search for Printify and click Install.
3. Paste your Printify API token into the Printify Token field and click Continue.
4. Select an existing Printify store or create a new one, then click Connect.
5. Import products and publish them to your store.
6. Begin selling—orders will automatically sync to Printify for fulfillment.
7. Enable automatic fulfillment in Printify.

Frequently Asked Questions

Can I design products inside CRM?

No, all design and mockup creation happens in Printify. CRM displays and manages the products you import.

What happens if I delete a product in Printify?

The product will be disabled in your CRM catalog during the next sync.

Does Printify automatically choose the closest print provider?

If your selected provider has multiple facilities, Printify routes orders to the nearest one.

Can I manually fulfill an order instead of using Printify?

Yes. Disable automatic fulfillment in Printify and handle it manually; CRM will still receive status updates.

Is there an extra fee from CRM for using Printify?

No, fees apply only from Printify for production and shipping.

How do refunds work?

Process the refund in CRM; a refund request is sent to Printify for any unshipped items.

What if a customer’s address isn’t serviceable by my provider?

Printify rejects the order, and CRM shows “Unfulfilled – No provider available.” Edit the order to choose a deliverable variant or provider.

Do product changes in Printify sync to CRM?

Yes, descriptions, mockups, variants, prices, and images sync automatically.

Are orders created in Printify automatically?

Yes, each checkout in CRM creates a matching Printify order.

Are taxes and shipping preferences passed through?

Yes, tax and shipping details are included in the synced order.

Do I need to re-enter order details manually?

No, automation eliminates double entry and speeds up fulfillment.

Are shipping and production statuses synced back?

Yes, Printify sends real-time updates (e.g., in production, shipped, delivered).

Are partial shipments supported?

Yes, line-item tracking and status updates sync as items ship.

Can one Printify account connect to multiple stores?

Yes, you can connect one Printify account to multiple CRM store locations.

Will orders stay separated by location?

Yes, orders and metrics are grouped per store, while product creation and billing remain centralized.