How to Manage Comments in Your Membership Products
About Membership Comments
Comments allow students in your membership or course to share feedback, ask questions, and interact with each other. As an instructor, you can control whether comments are visible, active, or restricted to maintain a productive learning environment.
Enabling, Hiding, or Locking Comments
You can manage comment settings for entire categories or individual lessons within your membership products.
For All Lessons in a Category
Navigate to the Products section, choose an existing product or create a new one, then access the comments settings. Select the category where you want to adjust comment behavior and choose from Enabled, Hidden, or Locked.
For Specific Lessons in a Category
From the Products area, open your product and go to the comments section. You can then pick individual lessons within a category and set their comment status independently.
Understanding Comment Status Options
- Enabled: Students can view existing comments and add new ones.
- Hidden: Comments are not visible to students, and no new comments can be posted.
- Locked: Existing comments remain visible, but students cannot add new comments.
Managing Comments Across All Products
In the Products tab, select Manage Comments to oversee all comments posted within your membership offerings.
Changing Comment Visibility
In the comments manager, use the dropdown next to any comment to switch its visibility between User Only and Public. User Only limits visibility to the commenter and you, while Public makes it visible to all enrolled students.
Deleting and Restoring Comments
To delete a comment, go to Manage Comments, locate the comment, and select Delete. To restore a previously deleted comment, switch to the Deleted tab, find the comment, and choose Restore.