Image Element in Email Builder

What is the Image Element?

The Image Element is a versatile tool within the CRM's Email Builder that enables you to insert and customize images directly in your email templates. By simply dragging and dropping this element, you can add visual content from your computer, an external URL, or your existing media library. It includes options for resizing, alignment, and linking, making it ideal for showcasing products, reinforcing branding, or enhancing your message with engaging visuals. For best performance, use compressed images under 1MB in formats like JPG or PNG.

Key Benefits

Using the Image Element offers several advantages:

• Effortlessly add professional images with intuitive drag-and-drop placement.
• Customize dimensions and alignment to create balanced, attractive layouts.
• Ensure images display consistently across all devices and email clients.
• Enhance brand identity with logos, banners, and other visual elements.

How to Set Up the Image Element

Follow these steps to add and configure an image in your email template:

1. From your dashboard, go to Marketing → Emails → Templates.
2. Open an existing template or create a new one.
3. In the Email Builder, click the Add Elements (+) icon in the sidebar.
4. Find the Image Element and drag it to your desired location in the layout.
5. Click on the placed image to open the Edit tab, where you can:
   • Upload an image from your device.
   • Paste a URL to use an externally hosted image.
   • Adjust the width and height manually or use auto-scaling.
   • Add a redirect link to make the image clickable.
   • Set alignment to left, center, or right.
   • Control padding for better spacing around the image.
6. Optionally, use the Visibility tab to set device-based display rules or conditional sending.
7. Preview your email on different devices to ensure the image appears correctly.

Frequently Asked Questions

Which image formats are supported?

You can use JPG, PNG, and GIF files.

Can I make an image clickable?

Yes, by entering a URL in the Redirection Link field.

Can I use an image from an external URL?

Yes, paste the image's direct URL into the Image URL field, ensuring it is publicly accessible.

Do image settings affect email performance?

No, the element is optimized to maintain deliverability and loading speed.

How do I remove an image?

Select the Image Element and click the delete icon to remove it from your layout.