How to Set Up and Use Order Bumps in Forms
What Are Order Bumps?
Order bumps are a powerful feature in your CRM that allows you to present upsell offers directly within your forms. By adding relevant add-ons or complementary products, you can increase average order value and enhance the customer experience without interrupting the checkout flow.
Key Benefits of Using Order Bumps
- Boost Revenue: Easily promote additional products or services to increase sales.
- Customizable Design: Choose from multiple templates and fully customize colors, text, and layout to match your brand.
- Flexible Activation: Enable, disable, or reorder bump offers at any time without affecting the rest of your form.
- Multiple Bump Products: Add several bump offers to a single form to expand upselling opportunities.
- Smart Recurring Rules: Ensure only one recurring product is configured per form to maintain consistent payment logic.
How to Set Up Order Bumps
Step 1: Create a Form
Navigate to the Forms section in your CRM and click Builder. Select + Add Form and choose to start from scratch or use a template. Drag the Sell Products element onto your form canvas.
Step 2: Add Your Main Product
Click on the Sell Products element, then click Add Product in the right-side panel. If you haven’t created a product yet, follow the link to set one up. Choose Main Product as the product type and configure options like description, image, and quantity visibility. Click Add Product to insert it.
Step 3: Add Your Bump Product
Click Add Product again and either create a new product or select an existing one. Choose Bump Product as the product type. Add a compelling headline and enable or disable the image—you can upload a new image or use one from the product record.
Step 4: Customize the Bump Product
Under Order Bump Style, select either Modern or Classic. Choose a template from the dropdown menu. Enter attention-grabbing text in the Highlight Text field and select an icon to display alongside it. Toggle price visibility and customize colors for the background, highlight text, headline, and other elements. Adjust layout settings to single, two, or three columns, configure product selection options, and choose whether to show footer information or placeholder text.
Step 5: Save Your Form
Click Save in the top-right corner to apply your changes and make the form live.
Frequently Asked Questions
Can I add more than one bump product to a form?
Yes, you can include multiple bump products in a single form to offer several upsell opportunities.
Can both the main product and a bump product be recurring?
No. Only one product per form can be set as recurring—either the main product or one bump product.
What happens if I don't include a main product?
Bump products will not appear unless a main product is present. Always add a main product first.
Are order bumps compatible with all payment processors?
Yes, order bumps work with all supported payment processors in your CRM.
Can I rearrange or disable bump products easily?
Yes, you can toggle bumps on or off and reorder them without affecting the rest of the form.
What types of forms support order bumps?
Any form that includes the Sell Products element can use order bumps.
Can I customize the design for each bump product?
Yes, each bump product can be fully customized with unique colors, icons, text, and pricing.
How many bump products can I add?
You can add multiple bump products to a single form.
How do I switch between Classic and Modern bump styles?
You can toggle the style within the bump product settings when enabling the feature.