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For political election campaigns using toll-free numbers for messaging, a new verification credential is now required. Starting February 17, 2026, all political toll-free messaging must be associated with a valid Campaign Verify (CV) Auth Token during the verification process. This applies to both new verification requests and existing, already-approved political toll-free numbers. Messaging sent without a valid token may be blocked or restricted by carriers.

What Is a Campaign Verify Token?

A Campaign Verify Auth Token is a unique credential issued to verified political organizations. It serves as proof that a political campaign or organization has completed an identity verification process through the official Campaign Verify service. This token is a mandatory part of the toll-free verification process specifically for political messaging use cases.

Who Needs a Campaign Verify Token?

This requirement applies to:

Political campaigns and candidates.
Political organizations and committees.
Agencies or entities sending messages on behalf of political clients.
Any toll-free number already approved for political messaging.

This requirement does not affect toll-free numbers used for non-political, commercial, or informational messaging.

How to Get a Campaign Verify Token

Campaign Verify tokens are not issued by your CRM. You must obtain one directly from the official Campaign Verify service.

Visit the Campaign Verify website at https://www.campaignverify.org/.
Complete their identity verification process for your political organization.
Once verified, you will receive your unique Campaign Verify Auth Token.
Copy this token, as you will need to enter it in your CRM during toll-free verification.

Adding Your Token During Toll-Free Verification

To link your Campaign Verify token to a toll-free number in your CRM, follow these steps:

Navigate to Settings, then Phone Numbers, and select Manage Numbers.
Open the toll-free verification form for the relevant number.
When prompted to select a use case category, choose Political Election Campaigns.
You will see a field labeled for the Campaign Verify Token. Paste your token into this field.
Complete the rest of the verification form and submit it for review.

Updated Business Verification Information

The toll-free verification process now includes additional fields to validate business identity, which helps improve approval reliability. Depending on your organization type, you may be asked to provide details such as:

Legal business or DBA (Doing Business As) name.
Legal entity type.
Business registration authority and number.
Business registration country.
Website URL.
Business contact information.

Compliance Timeline and Important Notes

Adherence to this new rule is mandatory by the stated deadline. Beginning February 17, 2026:

All new political toll-free verifications require a valid CV token.
Existing approved political toll-free numbers must also be updated to include a valid token.
Political messaging sent from a toll-free number without a valid token may be rejected by carriers.
This requirement is specific to the Political Election Campaigns use case. It is separate from and does not replace A2P 10DLC registration requirements for standard local phone numbers.

Frequently Asked Questions

Q: Do I need a Campaign Verify token for non-political messaging?
A: No. This token is only required if you select "Political Election Campaigns" as your toll-free use case.

Q: What happens if I don't add a valid token?
A: After the February 17, 2026 deadline, carriers may block or restrict messages sent from political toll-free numbers without a valid token.

Q: Can my existing, approved political toll-free number continue without a token?
A: No. All numbers used for political messaging, including existing ones, must comply with the new requirement by the deadline.

Q: Where is the token issued?
A> Tokens are issued directly through CampaignVerify.org after you complete their verification process. Your CRM platform does not issue these tokens.