FAQs, Basic Troubleshooting - Funnels, Websites, Webinars
Overview
This article outlines troubleshooting steps for common problems that may arise when using features within funnels, websites, or webinars. It offers guidance on resolving issues related to tracking codes, custom fields, image display, rendering glitches, and other related challenges.
Common Issues and Troubleshooting Steps
1. Head Tracking Code is Not Part of <head> Tag
Issue
The head and body tracking codes are injected on the client side (browser), so they won’t appear inside the <head> tag in the source code. What you see in the page source is the initial HTML data used for rendering the page. Our platform dynamically injects the tracking codes on the client side, which means they will not be present in the static source view.
Even if users implement custom tracking solutions, such as Google Tag Manager (GTM), those scripts will still function as expected; client-side injection is compatible with GTM and similar tools.