How to Configure a Custom Domain for Your Funnels and Websites

Introduction

Using a custom domain, such as yourbusiness.com or www.yourbusiness.com, for your funnels and websites gives your brand a professional appearance. This process involves two main steps: first, configuring your domain's DNS settings with your domain registrar (like GoDaddy or Cloudflare), and second, adding and linking the domain within your CRM.

Important: This article explains the manual configuration method. An automated Domain Connect feature is also available for supported registrars.

Step 1: Configure DNS Records with Your Domain Registrar

Before you can use your domain in the CRM, you must update its DNS settings. You will need to log in to your domain registrar's website to make these changes. You can choose one of two methods: using a CNAME record or an A record.

Option A: Using a CNAME Record (Recommended for Subdomains)

This method is typically used for subdomains (e.g., www.yourdomain.com or shop.yourdomain.com).

• In your registrar's DNS management panel, create a new CNAME record.
• For the Host/Name field, enter only the subdomain part (e.g., for www.yourdomain.com, enter www).
• For the Value/Target field, enter: sites.ludicrous.cloud

Note: If you are using Cloudflare, ensure the proxy status is set to DNS only, as the proxy feature is not supported.

Option B: Using an A Record

This method can be used for both root domains (e.g., yourdomain.com) and subdomains.

• In your registrar's DNS management panel, create a new A record.
• For the Host/Name field, enter @ for the root domain or the subdomain part.
• For the Value/Target (IP address) field, enter: 162.159.140.166

Note: If you are using Cloudflare, ensure the proxy status is set to DNS only.

After saving these changes at your registrar, DNS propagation can take up to 24 hours.

Step 2: Add the Domain to Your CRM Account

Once your DNS records are configured, you can add the domain to your account.

1. Navigate to Settings from the main left-hand menu.
2. Click on Domains & URL Redirects.
3. Click the + Connect a domain button.
4. Select the Connect option for Funnel/Website/Store/Blog/Webinar.
5. Type your domain or subdomain into the Domain URL field and click Continue.

For a root domain (e.g., mydomain.com), the system will offer to also set up the www subdomain with a 301 redirect to the root domain. If your registrar does not support the automated Domain Connect feature, you will be prompted to manually add the DNS records as described in Step 1.

Step 3: Link the Domain to a Funnel or Website

After the CRM verifies your DNS records, you will see a screen to link the domain.

1. Select the specific funnel or website you want to use with this domain.
2. Choose which step of the funnel or page of the website should be the default landing page.
3. Click the Link Domain button to complete the process.

An SSL certificate will be automatically generated and installed, which may take a few minutes.

Setting a Default Page

To have a funnel step or website page open directly at the root of your domain (e.g., domain.com instead of domain.com/home), you can set it as the default page. After linking the domain, go to Settings > Domains & URL Redirects > Manage Domain > Edit Domain to select the default page.

Using a DNS Lookup Tool

To verify that your DNS records have been set correctly, you can use an online tool like MXToolbox.

1. Visit https://mxtoolbox.com.
2. From the dropdown menu, select the type of record you want to check (e.g., CNAME Lookup or A Lookup).
3. Enter your domain name and click the lookup button.
4. The tool will display the current DNS records. Remember that recent changes may not be visible immediately due to propagation delays.

Frequently Asked Questions

Can I use the same domain with more than one platform?

A domain can only point to one location at a time. It cannot be actively used on two different platforms simultaneously.

Can I add the same domain to more than one account?

No, a domain can only be connected to one CRM account at a time.

How many domains can I add to one account?

You can add multiple domains to a single account.

Do I have to purchase SSL for the domain separately?

No, the CRM automatically provides and installs an SSL certificate for your connected domains at no extra cost.

Can I buy a domain from you directly?

The CRM platform does not currently sell domains directly. You must purchase your domain from a third-party registrar.

How many funnels/websites can I connect with one domain?

A single domain is connected to one primary funnel or website. However, you can use different pages or steps within that funnel or website as landing pages.