WordPress - Uptime Monitor

What is the WordPress Uptime Monitor?

The WordPress Uptime Monitor is a feature that automatically checks the availability and performance of your hosted WordPress sites from within your CRM. It performs regular checks to see if your site is online, measures how quickly it responds, and keeps a detailed log of any downtime incidents. This allows you to monitor your site's health and quickly address any issues without needing to use external tools.

Key Benefits of the Uptime Monitor

  • Quick Issue Identification: Get immediate visibility into your site's current status and historical performance.
  • Informed Troubleshooting: Understand the cause of downtime with detailed incident logs, helping you fix problems faster.
  • Performance Tracking: Monitor response times over time to spot trends and potential issues before they cause major outages.
  • Centralized Management: View your site's uptime data alongside other hosting and management tools in your CRM.

Understanding the Uptime Dashboard

The Uptime Monitor presents its data through a clear dashboard with several key sections.

Status & Health Cards

These cards provide an at-a-glance summary of your site's health.

  • Operational Status: Shows whether your site is currently accessible.
  • Average Uptime: Displays the percentage of time your site has been online over a selected period.
  • Last Health Check: Indicates the most recent time the system performed a check on your site.

Response Time Analytics

This section graphs your site's performance, showing the minimum, average, and maximum time it takes for your site to respond to requests. Reviewing this data over the last 24 hours or longer can help you identify slowdowns related to traffic spikes, plugin updates, or server issues.

Recent Events

The Recent Events feed is a chronological list of all downtime and recovery incidents. Each entry includes a timestamp and a reason for the event, such as server restrictions. This log is invaluable for understanding when an issue began, when it was resolved, and what might have caused it.

How To Enable the Uptime Monitor

Follow these steps to start monitoring your WordPress site:

  1. Navigate to Sites and select WordPress.
  2. Find the site you wish to monitor and click Manage Website.
  3. Go to Analytics and select Visitors Report.
  4. Locate the Uptime Monitor toggle and switch it to the On position.

Frequently Asked Questions

Does the Uptime Monitor send alerts?

Currently, this feature provides in-app visibility and does not send email or SMS alerts.

Which URL does the monitor check?

The monitor checks the primary URL of your WordPress site as it is configured in your hosting settings.

What time zone are the event timestamps in?

Timestamps are displayed according to the time zone set for your account. Please verify your account's time zone settings if you are comparing these times with data from other systems.