Viewing Workflow Email Statistics

You can now access comprehensive email statistics for both workflow emails and traditional email campaigns in one centralized location. This unified approach provides a clearer picture of your email marketing performance across all channels.

What's New

The statistics for emails sent through workflows are now integrated directly into the Email Marketing section of your CRM. This enhancement allows you to:

  • View overall performance metrics for entire workflows
  • Examine detailed statistics for individual email actions within each workflow
  • Edit workflows directly from the statistics screen for quick adjustments

How to Access Workflow Email Statistics

Follow these steps to review your workflow email performance:

  1. Navigate to Email MarketingCampaignsWorkflow Campaigns
  2. Click Edit Workflow to enter the workflow builder interface
  3. Select the Statistics option to view comprehensive metrics for the workflow
  4. Use the dropdown menu to filter and view statistics for specific email actions within the workflow

Important Notes

The process for creating email actions and managing templates within workflows remains unchanged. You can continue to sync with existing templates or create new ones using the same methods as before.