Setting Up a Custom URL for Unassigned Calendars

What is a Custom URL for Unassigned Calendars?

A custom URL allows you to create a unique, easy-to-remember web address for your Unassigned Calendar's booking page. Instead of using a system-generated link, you can choose a simple, branded name that reflects your business or the purpose of the calendar. This is particularly useful for Unassigned Calendars, which distribute appointments among a team rather than a single person, as it provides a clear and consistent point of contact for potential clients.

Key Benefits of Using a Custom URL

Creating a custom URL offers several advantages for your business and booking process:

• Enhanced Branding: A custom slug (like '/meeting' or '/consultation') makes your booking links look more professional and aligned with your brand.
• Improved Memorability: Short, descriptive URLs are easier for clients to remember and type directly into their browsers.
• Better Organization: You can establish naming conventions to easily manage multiple calendars for different services, locations, or teams.
• Clearer Routing: Since Unassigned Calendars route to a pool of users, a descriptive URL helps set the right expectations for the person booking.

How to Set Up Your Custom URL

Follow these steps to assign a custom URL to an Unassigned Calendar.

Step 1: Access Calendar Settings

Navigate to Settings and then select Calendars within your sub-account.

Step 2: Create or Edit a Calendar

Click Create Calendar to make a new one, or open an existing Unassigned Calendar to edit its settings.

Step 3: Select Calendar Type

Ensure the calendar type is set to Unassigned Booking.

Step 4: Enter the Custom URL

In the Team & Event Setup section, you will find a text field labeled for the Calendar URL. Click in this field and type your desired custom URL.

Step 5: Check Availability and Save

After you type the URL, the system will automatically check if it is available. If the name is available, an indicator will confirm this. You can then save the calendar settings.

Best Practices for Naming Your URL

To ensure your custom URL is effective, consider these tips:

• Keep it short, simple, and in lowercase letters.
• Use hyphens to separate words (e.g., 'book-a-call').
• Avoid using spaces, special characters, or very long strings.
• Consider using prefixes for different services or locations (e.g., 'ny-consultation').

Important Considerations

Before finalizing your custom URL, keep the following in mind:

• Permanence: Changing a custom URL after it has been shared in emails, on websites, or in ads can break those links. Plan your name carefully from the start.
• API Domain: Your final booking link will combine your custom slug with your account's API domain. It is best to configure your branded domain before widely distributing your calendar links.
• Permissions: You need the appropriate user permissions to view and edit calendars within the sub-account.

Once set up, you can copy your new booking link from the calendar settings and share it on your website, in emails, or anywhere you want clients to schedule appointments.