Control Course Access with Private Channels
This guide explains how to restrict course access to specific private channels within your CRM's community feature. This allows you to create exclusive learning experiences for paid subscribers, internal teams, or special member groups.
Understanding Private Channel Course Access
Private channel-based course access enables group administrators to limit course visibility to members of designated private channels. When you link a course to one or more private channels, only members belonging to those channels can see and access the course content in the Learning section. Members who don't have access to the linked channels won't see the course listed at all.
Benefits of Private Channel Restrictions
- Premium Content Gating: Offer exclusive courses to members of paid or subscription-based private channels
- Internal Training: Create secure training programs for moderators, staff, or specific team members
- Content Organization: Keep your Learning section clean by hiding restricted courses from unauthorized members
- Flexible Management: Link a single course to multiple private channels for versatile access control
- Clear Identification: Restricted courses display a special tag for easy recognition
How to Set Up Private Channel Course Access
Follow these steps to restrict course access to specific private channels:
- Navigate to the Learning section and select the course you want to restrict
- Click the Edit Course button
- In the Visibility dropdown menu, select Private Channel
- Choose one or more private channels from the available list
- Click Save to apply your settings
Once saved, only members of the selected private channels will be able to view and access the course. Group administrators and owners are the only users who can modify these visibility settings.
Private Channel Access Tag
Courses with private channel restrictions display a special tag in their listing, making it easy for administrators to identify which courses have access limitations. This helps maintain transparency and simplifies content management across multiple groups and courses.
Frequently Asked Questions
Q: Do members automatically get course access when they join a private channel?
A: Yes, members immediately gain access to all courses linked to any private channel they join.
Q: Can I link a course to multiple private channels?
A: Yes, you can select multiple private channels for each course, providing flexible access management.
Q: Can I restrict access to individual course modules?
A: No, private channel access applies to the entire course. Module-level restrictions are not currently supported.
Q: Who can change private channel visibility settings?
A: Only group administrators and owners have permission to modify course visibility settings.
Q: Can non-members see restricted courses?
A: No, members who aren't in the selected private channels won't see the course listed in the Learning section.
Q: Can I use this for paid courses?
A: Yes, this feature works well with paid groups and subscription models, allowing you to gate premium content behind channel membership.