How to Use the Community Tagging Feature
Engage Your Community with Mentions
Boost interaction and keep conversations organized by tagging members directly in your community posts and comments. When you mention someone, they receive a notification, making it easy to draw attention and encourage participation.
Tagging in a Post
To mention a member in a post:
- Begin typing your post content.
- Enter the “@” symbol followed by the first few letters of the member’s name.
- A list of matching names will appear. Use your mouse or arrow keys to navigate the list—names highlight when you hover over them.
- Click or press Enter to select the member you want to tag.
- The name will appear in your post as a distinct, highlighted tag.
- Publish your post. All tagged members will be notified.
Tagging in a Comment or Reply
You can also tag members in comments and replies to comments:
- Start writing your comment or reply.
- Type “@” and then part of the member’s name.
- Choose the correct name from the dropdown list that appears.
- The tag will be inserted into your text.
- Publish the comment. Tagged members will get a notification.
Multiple members can be tagged in a single comment or post—just repeat the process for each person you want to mention.
Notifications for Tags
When you are tagged in a post or comment, you’ll receive an email notification. This email includes a direct link to the content where you were mentioned, so you can quickly join the conversation.
Frequently Asked Questions
What is the tagging feature?
It lets you mention specific community members in posts and comments to improve engagement and organization.
How do I tag someone?
Type “@” followed by part of their name, then select them from the list.
Does tagging work in comments?
Yes, in both new comments and replies.
How will I know if I’m tagged?
You’ll get an email notification with a link to the content.
What happens when I hover over a name?
It highlights to show it’s selectable.
Can I tag multiple people?
Yes, in any post or comment.
Why is tagging useful?
It directs attention, personalizes interactions, and helps keep members involved.
How does a tag look?
It appears as a highlighted name within the content.
What if I need help?
Contact support for assistance with the tagging feature.