Setting Up Automatic Newsletters for Communities

What Are Automatic Newsletters?

Automatic Newsletters for Communities allow you to send recurring, curated updates and announcements to your community members automatically. These messages help keep your audience informed and engaged with minimal manual effort by delivering relevant content—like highlights, updates, or announcements—on a schedule you define.

Key Benefits

• Consistent Communication: Automate newsletters to maintain regular contact with your community.
• Flexible Scheduling: Choose from daily, weekly, bi-weekly, or monthly delivery frequencies.
• Timezone-Based Delivery: Ensure newsletters are sent at the optimal local time for your audience.
• Improved Engagement: Reach members when they are most likely to read and interact.
• Admin Control: Manage content delivery and timing from a centralized setup.

Newsletter Content Rules

Newsletters automatically include content based on member activity and permissions:

• Active Threads: Displays the latest thread a member interacted with and recent replies.
• Top Posts: Highlights trending content from public channels.
• Posts from Followed Members: Includes updates from creators the member follows.
• Upcoming Events: Shows relevant scheduled events.
• Clickable Cards: Each item links back to its original post, thread, or event.
• Permissions Honored: Members only see content they are allowed to access.

Scheduling Options

Daily Scheduling

Set a specific time and timezone for newsletters to be sent every day. Ideal for communities with frequent updates.

Weekly or Bi-Weekly Scheduling

Select a specific day, time, and timezone for delivery. Suitable for weekly digests or regular announcements.

Monthly Scheduling

Choose a specific date (from 1–27 or the last day of the month), time, and timezone. Best for monthly summaries or reports.

How to Set Up Automatic Newsletters

1. Navigate to Memberships > Communities > Groups.
2. Log in to the group where you are an Owner or Admin.
3. Go to Settings > Newsletter.
4. Click the Newsletter tab.
5. Select your preferred frequency: Daily, Weekly, Bi-Weekly, or Monthly.
6. Configure the time, day or date (depending on your frequency selection), and timezone.
7. Click Save.

Frequently Asked Questions

Who can enable newsletters?

Only Group Owners and Admins.

Are newsletters enabled by default?

No, they are off by default and must be enabled per group.

What content is included?

Newsletters include curated community content like posts, announcements, and updates. Members only see content they have permission to access.

Can I customize the send time and timezone?

Yes, you can define the exact time and timezone for delivery.

Can members unsubscribe?

Yes, each email includes an “Update Preferences” link for members to manage their subscription.

Is bi-weekly scheduling supported?

Yes, you can configure newsletters to be sent every two weeks on a selected day and time.