Configuring Personality-Style Quiz Results (Highest/Lowest Category)

Creating Personality-Style Quiz Outcomes

This guide explains how to set up your CRM quizzes to display either the highest-scoring or lowest-scoring category on the results page. This feature is ideal for personality assessments, skill gap analysis, or any quiz where you want to highlight a single primary outcome based on scoring patterns.

Understanding Category-Based Quizzes

In personality-style quizzes, you organize questions into categories representing different traits, skills, or archetypes. Each answer choice contributes points to specific categories. When a user completes the quiz, the system calculates the total points per category and identifies either the highest or lowest scoring category to display as the primary result.

Setting Up Your Personality-Style Quiz

Step 1: Access the Quiz Builder

Navigate to Sites → Quizzes and either create a new quiz or select an existing one to edit.

Step 2: Create Your Categories

Click the 'Manage Categories' option located in the top-left area of the quiz builder. Here you can add and name the categories that will represent your different personality types or skill areas.

Step 3: Assign Categories and Points to Answers

For each question in your quiz, use the Options panel on the right side. Under each answer choice, assign the relevant category and specify how many points that answer should contribute to that category.

Step 4: Configure the Results Page

After setting up your questions and categories, move to the Result Page editor to design what users see after completing the quiz. Available sections include:

• Header: Title, logo, and business information
• Overall Score: Displays the total quiz result as a percentage, actual score, or out-of-10 format
• Category Score: Shows the point breakdown across all categories
• Individual Category: Highlights only the highest or lowest scoring category
• Call to Action: Add buttons for actions like subscribing or booking calls
• Footer: Include disclaimers or additional links

Step 5: Display Highest or Lowest Category

To create personality-style results:

1. On the Result Page, click + Add Section
2. Select Individual Category from the available options
3. In the section settings, choose either:
   • Highest Category: Shows the category with the maximum points
   • Lowest Category: Shows the category with the minimum points
4. Use the text editor to customize the display, incorporating dynamic tags such as:
   • {{quiz_tags.highest_category_name}}
   • {{quiz_tags.highest_category_score}}
   • {{quiz_tags.lowest_category_name}}
   • {{quiz_tags.lowest_category_score}}

Example Usage: "Your dominant personality trait is {{quiz_tags.highest_category_name}} with a score of {{quiz_tags.highest_category_score}}%."

Step 6: Optional Score Ranges

You can enhance your results by setting up score ranges (Low, Medium, High) in either the Overall Score or Category Score sections. Define percentage thresholds for each range and add customized messages for different scoring levels.

Step 7: Test Your Quiz

After configuring all sections, save your quiz and use the Preview function to test it. Verify that scores calculate correctly, the appropriate category displays as highest or lowest, and all messaging appears as intended.

Common Questions

How do I use dynamic tags in my results?
Access the tag picker within the Rich Text Editor to insert Quiz Tags, Contact fields, Custom Values, or timestamp tags.

Can I trigger different actions based on quiz results?
Yes, use Workflows with the Quiz Submitted trigger to automate follow-up actions tailored to specific personality types or score outcomes.

Is it possible to show both highest and lowest categories?
Absolutely. Add two Individual Category sections—one configured for highest score and another for lowest score—to display both outcomes simultaneously.

Can I combine personality scoring with overall percentage results?
Yes, you can include both an Individual Category section and an Overall Score section on the same results page to provide comprehensive feedback.