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What Is the Quiz Submitted Trigger?

The Quiz Submitted trigger is a workflow entry condition that activates whenever a contact completes and submits a published quiz in your CRM. This feature enables businesses, educators, and marketers to automate engagement, deliver instant responses, and personalize interactions based on quiz outcomes. By adding this trigger, you can enroll contacts into workflows as soon as their quiz data is recorded, ensuring real-time follow-up and tailored experiences.

Key Benefits of the Quiz Submitted Trigger

This trigger allows you to react quickly and at scale when someone finishes a quiz.

Real-Time Engagement: Respond immediately after a participant submits their quiz, improving open rates and conversion opportunities.
Advanced Filters: Configure conditions based on quiz name, specific scores, or custom fields to target precise audiences.
Custom Actions: Automate personalized follow-ups, such as sending emails, SMS notifications, or assigning tasks based on quiz results.
Operational Efficiency: Eliminate manual data exports and spreadsheet work by integrating scores directly into your automations.
Scalable Workflows: Combine with conditional steps, wait times, and IF/ELSE logic to build complex nurture sequences effortlessly.

Filters determine when the trigger activates, giving you fine-grained control over which quiz submissions start a workflow. Advanced filters let you set precise conditions, such as quiz name, overall or category score thresholds, or custom fields, enabling you to target specific audiences and define exactly when the trigger fires.

Available Filter Types

Quiz Name: Select a specific quiz, use Any to include all quizzes, or use Is Not to exclude specific quizzes.
Overall Score: Create rules like is greater than 80 or between 50 and 70 to segment contacts by total score.
Category Score: Target learners who excelled or struggled in a particular section of the quiz.
Custom Field: Reference custom score fields you created when designing your quiz.

Filtering Quiz Scores Using a Range

Score range filters help you route contacts based on performance, making it easier to group them into appropriate follow-up paths without creating multiple overlapping conditions. When configuring quiz score conditions, use the Between operator to match scores within a selected range.

How it works:

Enter the lower score in the first field.
Enter the higher score in the second field.
Both the starting and ending scores are included in the range.
The system prevents invalid ranges where the minimum score is greater than the maximum score.

Example: Trigger a nurture workflow when a quiz score is between 30 and 60.

Use Case Examples

Personalized Feedback for Learners: Automatically send feedback emails to students based on their quiz scores to enhance their learning experience.
Lead Scoring and Segmentation: Segment quiz takers into categories based on scores and update CRM records for targeted marketing campaigns.
Course or Product Recommendations: Suggest relevant courses or products to users based on quiz performance to increase engagement and conversions.
Automated Follow-Ups for Sales Teams: Assign high-scoring quiz takers to the sales team for personalized outreach.
Event Participation Tracking: Trigger actions to send event certificates or rewards based on quiz completion and score thresholds.

How To Set Up the Quiz Submitted Trigger

The trigger activates upon quiz completion and supports conditional filtering, automated actions, and seamless integration with your CRM and marketing tools.

Step 1: Access Workflow Settings

Go to Automation using the left-hand navigation bar. Click on Create Workflow or edit an existing one by clicking the three dots icon next to the workflow's name and selecting Edit Workflow.

Step 2: Add the Quiz Submission Trigger

In the workflow editor, click on Add Trigger. Select Quiz Submitted from the list of available triggers.

Step 3: Define Conditions

Specify filters to determine when the trigger should activate, such as:

Quiz Name: Select the specific quiz.
Score Thresholds: Set minimum or maximum score conditions.
Category-Based Scores: Apply logic to responses within quiz sections.

Step 4: Configure Actions

Once the trigger conditions are set, define the automated actions:

Send an Email: Deliver personalized emails based on scores.
Send an SMS: Notify users immediately after submission.
Assign a Task: Create a follow-up task for the team.
Update CRM Data: Log quiz results into your CRM system.

Step 5: Save and Activate

Click Save to store the workflow. Publish the workflow to start automating actions based on quiz submissions.

Frequently Asked Questions

Q: Does this trigger work for all quizzes?

Yes, the trigger can be applied to any quiz created within the platform.

Q: Can I integrate this with third-party tools?

Yes, you can connect the quiz submission trigger with external tools like CRM systems, email marketing platforms, and automation tools via integrations.

Q: Can I use multiple actions in one workflow?

Yes, you can configure multiple actions, such as sending emails, updating CRM data, and notifying teams, within a single workflow based on quiz results.

Using the Quiz Submitted Workflow Trigger