Using the Sync Edit Checkbox for Email Actions in Workflows

About the Sync Edit Checkbox

The Sync Edit checkbox gives you control over how changes to email content in your workflows interact with the original email templates. When you add an email action to a workflow and select an existing template, you'll see a checkbox labeled Sync Edits to Template.

How Sync Editing Works

This feature determines whether modifications made to the email within your workflow will automatically update the source template, or if the workflow email will remain independent.

When Sync is Enabled

If you check the Sync Edits to Template box:

  • Any changes you make to the email content in your workflow will automatically update the original template
  • Likewise, any changes made to the template elsewhere will update the email in your workflow
  • The email content and template remain continuously synchronized

When Sync is Disabled

If you leave the Sync Edits to Template box unchecked:

  • Changes made to the email in your workflow will not affect the original template
  • Changes made to the template elsewhere will not update the email in your workflow
  • The email content becomes an independent copy that you can edit separately

Using the Feature

To enable or disable sync editing:

  1. Create or edit a workflow with an email action
  2. Select an existing email template
  3. Locate the Sync Edits to Template checkbox
  4. Check the box to enable synchronization, or uncheck it to keep the email independent
  5. Continue configuring your workflow as needed

This feature helps you maintain consistency when you want template-wide updates, or preserve workflow-specific variations when you need customized messaging.