Accepting PayPal for Calendar Bookings

You can now enable PayPal as a payment option for your calendar bookings, providing clients with a familiar and trusted checkout method. This allows you to receive payments instantly into your PayPal account. You can offer PayPal alongside other payment gateways to increase flexibility and conversion rates.

What is PayPal Support for Calendars?

PayPal Support for Calendars integrates PayPal as a payment gateway for Service (v2), Round-Robin, Collective, and Personal calendars. Once configured, clients will see PayPal as an option during checkout, allowing them to pay using their PayPal balance, a linked bank account, or a card. You can set the price for each calendar and funds are deposited directly into your PayPal account.

Key Benefits

• Provides a one-click checkout experience for clients who use PayPal.
• Can be used simultaneously with Stripe, Square, Authorize.net, and NMI, giving clients a choice of payment methods.
• Payments are settled instantly in your PayPal account.
• The system is fully PCI-compliant; your CRM does not store any PayPal credentials.

Supported Payment Providers

Your CRM calendars support the following payment gateways:

• PayPal
• Stripe
• Authorize.net
• NMI
• Square
• Razorpay

Note: PayPal and Razorpay cannot be active at the same time. If both are connected, Razorpay will be used by default.

Compatibility and Limitations

• Supported for all calendar types and new Services (v2).
• Not supported for the legacy Service Menu (v1).
• Cannot be used if Razorpay is connected; Razorpay takes priority.
• Follows the existing calendar payment rules for currency, partial payments, and coupons.

How to Set Up PayPal for Calendar Bookings

Connect PayPal to Your Sub-Account

1. Navigate to Payments and then Integrations.
2. Click on PayPal and then select Connect.
3. Enter your PayPal Client ID and Secret.
4. Click Save.

Enable Payments on a Calendar

1. Go to Calendars and then Settings. Open the calendar you want to enable payments for.
2. In the Forms & Payments section, toggle Accept Payments to On.
3. Select PayPal from the gateway options, or leave it set to Default if PayPal is your only connected gateway.
4. Enter the payment Amount and Description, and choose between Live or Test mode.
5. Click Save.

Frequently Asked Questions

Q: Can I offer both PayPal and credit card checkout?
A: Yes. If you have other gateways like Stripe, Square, NMI, or Authorize.net connected, the booking widget will display PayPal alongside the card payment options for the client to choose from.

Q: What happens if I connect Razorpay?
A: The CRM prioritizes Razorpay. To use PayPal, you must disconnect Razorpay or adjust your default gateway settings.

Q: Does PayPal work with recurring appointments?
A: Yes, but only for the new Service (v2) and other supported calendar types. It is not supported for the legacy Service Menu (v1) or custom in-app recurring appointments.

Q: Where do the payments go?
A: Funds are settled directly into the PayPal account you connected in the Payments > Integrations section.

Q: Can I refund PayPal payments from within the CRM?
A: Currently, refunds must be processed directly from your PayPal dashboard.

Q: Is PayPal available in my country?
A: Availability depends on PayPal's supported regions and currencies. Please check PayPal's official documentation for details.