Help Center

Overview

When you embed your CRM calendar on your website, you might sometimes see unexpected text appear alongside it. This text could include phrases like "Marketing Agency," "Demo Reviews," or "Free Trial Offers." This is understandably concerning, as it can affect your site's professionalism and search engine optimization. It's important to know that in the vast majority of cases, this extra text is not being added by the calendar embed code from your CRM. Instead, it originates from the page where you've placed the calendar.

Understanding the Issue

The embed code generated by your CRM is a clean script or iframe designed solely to display the calendar. It does not inject third-party text, links, or promotional content. The unrelated snippets you see are typically hidden or overlooked elements within the page's own content. This can happen if:

In your website or funnel builder, there are text blocks or sections that were hidden (e.g., with CSS styling like display: none) but not deleted.
On external sites like WordPress, leftover content from a template or accidentally added elements are present on the page.

How to Diagnose the Problem

Step 1: Check the Embed Code Itself

First, verify that the source code is correct.

Navigate to Calendar Settings and copy the Embed Code.
Paste this code into a plain text editor (like Notepad or TextEdit). The content should consist only of the calendar embed script or iframe. If you see unrelated text here, please contact support, as this is uncommon.
Carefully review the code for any simple syntax errors, such as a missing angle bracket. For example, ensure a closing </script> tag is complete and not missing the final > character.

Step 2: Inspect the Webpage

Since the issue usually lies with the page content, you need to examine where the calendar is embedded.

For CRM Websites/Funnels: Open the page in your site builder. Thoroughly review all sections and blocks, paying special attention to any that might be collapsed or hidden from the live view but still contain text.
For External Websites: Use your browser's developer tools. Right-click on the page near the calendar and select Inspect or Inspect Element. This allows you to review the HTML structure of the entire page to locate the source of the unwanted text.

How to Fix the Issue

Once you've identified the source of the extra text, you can remove it.

In Your CRM Site Builder: Edit the page, find the block or section containing the unrelated text, and either delete it entirely or edit the text to be appropriate.
If You're Having Trouble Finding It: Use the search function (Ctrl+F or Cmd+F) within your page editor to search for keywords from the unwanted text, like "trial" or "review."

If, after these steps, you cannot locate or remove the problematic content, please contact our support team. To help them assist you quickly, provide:

The exact URL of the page where the issue occurs.
A brief screen recording (e.g., a Loom video) showing the problem and the steps you've already taken to investigate.

Key Takeaway

The calendar embed code from your CRM is secure and does not add external promotional text or harm your SEO. Any unexpected content appearing with your calendar is almost always part of the underlying webpage and can be managed directly within that page's editor. Always double-check that you've copied the entire embed code correctly and review your page content for hidden elements.