How to Find Your Client's Location ID

Our support team may ask for your client's Location ID to quickly identify the specific account where you are experiencing an issue. The Location ID is a unique identifier for each sub-account within your agency. This helps us focus our troubleshooting efforts precisely.

Important: For security, please do not share the Location ID outside of your organization.

Method 1: Find the Location ID in Business Profile

You can locate the ID within the CRM settings:

1. From your client's sub-account dashboard, click on the Settings option in the lower right-hand corner of the screen.
2. On the left-side navigation bar, select Business Profile.
3. The Location ID will be displayed on this page.

Method 2: Find the Location ID in the Browser URL

If you are already logged into your client's sub-account, you can find the Location ID directly from your browser's address bar:

1. Navigate to your client's sub-account.
2. Look at the URL in your browser's address bar.
3. Find the value that appears after /location/ or within a locationId= parameter. This value is the Location ID.

For example, in the URL https://app.../v2/location/abc123XYZ/dashboard, the Location ID is abc123XYZ.

Tip: Using the URL method is often the quickest way to find the Location ID, as it does not require navigating through the settings menus.