Auto-Scroll to First Error and Improved Error Handling in Forms and Surveys
What Are Auto-Scroll and Inline Error Handling?
When a user submits a form, survey, or quiz with missing or invalid information, your CRM now automatically scrolls the page to the first field with an error and highlights it for quick correction. Surveys also display helpful error messages directly next to the relevant field. These improvements reduce confusion, especially on mobile devices, and help increase successful submissions.
Key Benefits
- Faster Corrections: Users are taken directly to the problem field—no need to search the page manually.
- Mobile-Friendly: Especially useful on smaller screens where errors can be easy to miss.
- Clear Guidance: Inline messages provide context-aware help right where it’s needed.
- Higher Completion Rates: Smoother error resolution helps prevent form abandonment.
- No Setup Required: These features are enabled automatically for all new and existing forms, surveys, and quizzes.
How Auto-Scroll Works
If a user tries to submit a form or survey with errors, the page will automatically scroll to the first invalid field and highlight it visually. In multi-step surveys or quizzes, the experience will navigate to the slide containing the first error and position the viewport for easy correction. This works across various layouts, including single-column, two-column, and long forms with many fields.
Inline Error Messages
Error messages now appear inline—directly beneath or beside the field—instead of in a list at the top of the page. This reduces cognitive load by keeping guidance close to the input, making it easier for users to understand and fix mistakes quickly.
Frequently Asked Questions
Do I need to enable these features?
No. Auto-scroll and inline error handling are enabled by default for all forms, surveys, and quizzes.
Does this work in multi-step surveys?
Yes. The system will navigate to the slide with the first invalid field and scroll to the error.
How does this work with conditional logic?
Only visible required fields are validated. If new required fields appear due to conditional logic, a new submission attempt will auto-scroll to the first invalid one.
Will this affect my analytics?
You may see fewer abandoned submissions due to clearer error messages. Use your existing form analytics to compare completion rates.
Does this work for embedded forms?
Yes. These improvements apply to forms embedded in your website or funnel pages as well.