List of campaign use case types for A2P 10DLC registration

Campaign Use Case Types for A2P 10DLC Registration

When registering your phone number for A2P (Application-to-Person) messaging through 10DLC (10-Digit Long Code), you'll need to select a campaign use case type that best describes how you intend to use your CRM for messaging. This classification helps carriers and regulatory bodies ensure messages are appropriate and compliant.

Below is a list of common campaign use case types you may encounter during the registration process:

• Marketing: Promotional messages, offers, sales announcements, or lead nurturing campaigns.
• Account Notifications: Alerts related to user accounts, such as login verification, password resets, or security updates.
• Customer Care: Support-related messages, appointment reminders, or service updates.
• Delivery Notifications: Updates on order status, shipping confirmations, or delivery tracking.
• Fraud Alerts: Notifications about suspicious activity, unauthorized access attempts, or security breaches.
• Two-Factor Authentication (2FA): Messages containing one-time codes for secure login or transaction verification.
• Public Service Announcements: Non-promotional messages related to health, safety, or community alerts.
• Polling and Voting: Messages used for surveys, feedback collection, or voting initiatives.
• Charity: Communications from non-profit organizations for fundraising, awareness, or donor engagement.
• Sweepstakes: Messages related to contests, giveaways, or promotional games.

Selecting the correct use case is important for approval and compliance. If you're unsure which category fits your messaging needs, review each description carefully or consult your CRM’s support resources for guidance.