Unregistered 10DLC Message Fees Will Increase; Register Numbers by June 1, 2023 to Avoid Higher Unregistered Messaging Fees

Unregistered 10DLC Message Fees Will Increase; Register Numbers by June 1, 2023 to Avoid Higher Unregistered Messaging Fees

To ensure reliable message delivery and avoid increased costs, you must register all 10DLC phone numbers used for business messaging in your CRM. Major carriers like AT&T and T-Mobile are raising per-message fees for unregistered traffic to encourage compliance. Unregistered numbers may also face additional filtering or blocking, which can disrupt your communication with customers.

Carrier fee increases will take effect on two dates: some begin June 1, 2023, and others start August 1, 2023. Registering your numbers before June 1 helps you avoid the initial fee hike and maintain consistent messaging rates.

To register your numbers, navigate to the Phone System or A2P registration section within your CRM’s settings. Follow the prompts to submit your business and use case information for carrier approval. Once registered, your numbers will be eligible for standard messaging rates and improved deliverability.